We got up at the crack of dawn and left earlier than necessary, because the paperwork that Dr. FancyPants' office sent her indicated that if she were late then she would lose her appointment for which she'd already waited over two months. We both almost had a panic attack trying to find the doctor's office because the directions they gave her were so convoluted. We drove in circles a bit before we finally got someone from the Dr's office on the phone. As an aside, our appointment was at 9:15. The office opened at 8:00. I didn't get an actual person on the phone until 9:05 and then they were able to direct us to the road that was basically hidden by shrubbery. We made it to our appointment right on time. And then, we sat for two whole hours before we saw the doctor. Now granted, I completely understand that doctor's offices have all kind of hoops that they have to jump through for insurance and things of that nature so they schedule appointments on top of appointments, but if you're going to be a jerk about someone being five minutes late, then perhaps you shouldn't make someone wait for two hours before seeing them.
When the doctor finally decided he would see my mom, he made no introductions whatsoever. He didn't ask her anything about herself. He didn't show any compassion whatsoever. He just started blaring away with questions about her symptoms. She was so uncomfortable with him. First of all, my mother is painfully shy. It takes her a little bit of time to warm up to people. Her tone of voice completely changed when he came in the office and started asking her questions. She sounded like a scared kid. And then he had the audacity to not even listen to what she was saying. He was asking questions, but I'm not even sure he was hearing her answers. He asked her what was wrong with her, and as she was things, like "my feet hurt" he would ask her "so, do your feet hurt?". I didn't keep count of how many times he asked a question that she had only just answered, but I had to busy myself with Twitter and Facebook to keep myself calm.
He asked a lot of questions, listened to her heart, felt the glands in her neck, looked at the blood work paperwork from the other doctor, and then made his diagnosis. He said that based off the blood work and the symptoms she had indicated, that she has Sjogren's Syndrome. He didn't really give my mom any details about the illness. Since she isn't very good at asking questions, I decided I would ask the questions for her. I asked him if there was anything that she was doing that perhaps she shouldn't do anymore. He said no. I asked if there was maybe some foods that she should or shouldn't eat to ease the symptoms. He said that "well, some people say that nightshades are a trigger, but I don't know." Of course, he didn't bother to tell my mom what is in the nightshade family. If he had of, he would have learned that my parent's garden is almost full of nightshades (tomatoes, potatoes, peppers, etc). My mom eats food in the nightshade family almost every single day. Perhaps if he weren't so quick to dismiss the idea, he could have helped her by suggesting she stop eating foods from that family, just to see if it helps her feel better. I asked if there were any supplements that she should take, since it is an autoimmune disease. He said, "not really, plus some vitamin supplements are dangerous.". I asked if there were any holistic methods of treatment at all that he could suggest. His only suggestion: fish oil tablets. His method of treatment is medicine. Because of course it is. Why try to help someone have the best health possible when you can just give them a pill?
I'm sure Dr. FancyPants is a wonderful diagnostician. I'm sure he knows a lot about autoimmune diseases. However, he doesn't know anything about how to treat a patient. My mother came to him scared and left just as scared. It helps that we have a name for the reason she feels awful all the time, but he left us with as many questions as answers.